WebJunction is wonderful online space, hosted by OCLC, where librarains can share experiences and insights about today's library world.  I'm just beginning to explore it myself.  Today I discovered a series of three articles by Walt Crawford illustrating his idea of the "storied library": every library has stories to share with its public, and the public is full of personal stories of the difference that the library has made. 

Walt Crawford. 
"The Storied Library."  March 5, 2007
http://www.webjunction.org/do/DisplayContent?id=15096

"The Storied Library: Filling in the Story."  March 15, 2007
http://www.webjunction.org/do/DisplayContent?id=15197

"The Storied Library: Developing Your Story."  May 16, 2007
http://www.webjunction.org/do/DisplayContent?id=16176