APPENDIX A :  ELEMENTS OF A PROCEDURE MANUAL

Circulation and patron registration
Patron registration procedures
Method of loaning materials
Reporting overdues and collecting fines
Handling of lost or damaged books
Handling of cash

Selection and acquisition of materials

Selecting, ordering and receiving of library materials
Cataloging routines
Processing methods
Collection maintenance (inventory, weeding, etc.)

Public Services

Reference work practices
Interlibrary loan procedures
Reserve and other services
Patron relations guidelines (such as problem patrons, latchkey children, noise, etc.)

Management

Budget and bookkeeping methods
Personnel procedures
Purchasing requirements and procedures

Building and miscellaneous

Opening and closing procedures
Emergency procedures
Scheduling use of meeting rooms
Building and equipment maintenance practices
 

To Appendix B
To Standards
 

September 10, 1999
Max Leek